Technical Support

SkyWave is committed to providing dependable and timely resolution of all customer inquiries. Recognizing the nature of our business and variety of customers, we offer customer support in multiple languages including English, Spanish, Portuguese and Chinese.

Our normal hours of operation are from 7:00am to 8:00pm EDT (11:00 to 00:00 UTC).

If you are a customer and require technical assistance, contact us by telephone at

+1-613-836-2222 or email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Emergency support is available 24x7.

Customer assistance is also available through our Customer Support Portals.