IT Systems Administrator

SkyWave an ORBCOMM Company
Location: Ottawa, Ontario Canada

A little bit about the role:

SkyWave currently has a fulltime permanent opening for an IT Systems Administrator. The successful incumbent will be joining our Information Technology group and be responsible for the management and implementation of SkyWave’s Windows desktop systems and end user support within our distributed work environment. This hands-on technical support role will have complete responsibility for the following:

  • Install, configure and maintain Microsoft desktop/laptop systems (Windows 7/8) and business specific software applications (MS office 2010/2013) as required
  • Support a standardized desktop, laptop and remote-computing environment
  • Provide technical on-line and onsite support to all users & clients for applications & technical issues
  • Support VOIP phone systems and mobile devices/phones
  • Perform Microsoft Windows Server 2008/2012 administration including: account management, backups, event logs review and virus protection administration
  • Maintain and administer network devices
  • Support MS Active Directory for Windows Server 2008/ 2012
  • Maintain and administer Server Room operations (Capacity, Power, UPS)
  • Assist in preparing, revising and maintaining procedures and documentation

Due to the critical nature of the role, the IT Systems Administrator must be highly responsive and able to prioritize requests and tasks appropriately. In this role, you will use considerable independent judgment and initiative to resolve problems and make recommendations, determining when and if executive action is required and supply a recommendation where appropriate.

The ideal candidate will have experience in System/Network Administration for Windows operating systems and end user support within a distributed work environment. Superior organizational skills and outstanding verbal and written communication skills, including the ability to communicate with all levels of Executive/Senior staff and clients is a must. Meticulous attention to detail and the ability to deal with constantly changing requirements and priorities is important in this role.

Due to the technical nature of this role, recent experience in the following areas is required:


  • Microsoft Windows 7/8
  • MS Office 2010/2013 Suite
  • Windows Server 2008/2012
  • Active Directory, DNS, DHCP, IIS
  • Networking knowledge: routing, switching and Ethernet (TCP/IP)
  • Antivirus products
  • Firewall/VPN administration (Juniper, RRAS)
  • Windows Services Support including terminal services, clustering services and DFS


  • Active Directory and Group Policy Objects
  • VMware ESX5i/ ESX6i
  • Linux operating systems
  • Data base Support: Microsoft SQL Server 2008 and MySQL
  • Enterprise Backups solutions
  • Remote Desktop Services (Terminal Services)
  • Sharepoint 2010, Dynamics CRM 2011
  • Windows Powershell scripting, WSUS, and Automation tools
  • Web Development
  • Ability to communicate in multiple languages

A little bit about us:

Named to Connected World Top 100 List for 2014, winner of the 2014 IoT Evolution Excellence Award from IoT Evolution Magazine, named for Deloitte’s 2012 Technology Fast 500 awards, and winner of the 2012 M2M Evolution Product of the Year Award from M2M Evolution Magazine, SkyWave, an ORBCOMM company, is a global provider of satellite based wireless data messaging services for machine-to-machine (M2M) applications.

Originally established in 1997, SkyWave established itself as a leading provider of satellite/cellular communication equipment and airtime services providing dependable two-way communication, tracking, monitoring and remote management of fixed and mobile assets. In January 2015, ORBCOMM Inc. announced that it had completed the acquisition of SkyWave mobile communications. Together the combined companies bring the most complete and versatile set of customer hardware and software solutions in the business. These offerings range from high bandwidth to low bandwidth, the most comprehensive global regulatory authorizations and the broadest satellite-based coverage and connectivity options in the market today.

For more information, check our website at


At SkyWave, we believe that our people are our strength. Our success stems from our ability to attract and retain the best people who deliver a high level of performance and skill.

If you are looking for a challenging career and the opportunity to be in an established, successful and high growth company, SkyWave is the ideal place for you. Apply today via email to

We are committed to employment equity. SkyWave would like to thank all applicants in advance and advise them that only candidates selected for an interview will be contacted.

Company Information SkyWave Mobile Communications
750 Palladium Drive| Suite 368 | Ottawa, Ontario CANADA |K2V 1C7
How to Apply By email to
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